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Consultations

Refund Policy

Thank you for choosing Amazing Kids ABA. We strive to provide high-quality services and ensure your satisfaction. In the event that you are not entirely satisfied with your purchase or the services provided, we offer the following refund policy:

1. Refund Eligibility

i) Product Refunds:

We offer refunds for physical products (such as books, toys, or other merchandise) purchased directly from Amazing Kids ABA’s website. To be eligible for a refund, the following conditions must be met:
– The product must be returned within 30 days from the date of purchase.
– The product must be in its original condition, undamaged, and with all original packaging.
– Proof of purchase, such as the order number or receipt, must be provided.

ii) Service Refunds

We offer refunds for services (such as therapy sessions, assessments, or consultations) provided by Amazing Kids ABA. To be eligible for a refund, the following conditions must be met:
– The refund request must be made within 48 hours of the service being rendered.
– The service must not have been fully utilized or completed.

2. Refund Process

i) Product Refunds

If you wish to request a refund for a product, please follow these steps: – Contact our customer support team at [insert contact information] to initiate the refund process. – Provide the necessary information, including the order number or receipt, and the reason for the refund request. – Once your refund request is approved, we will provide instructions on how to return the product. – Once we receive the returned product and verify its condition, we will process the refund within 15 days via the original payment method.

ii) Service Refunds

If you wish to request a refund for a service, please follow these steps:
– Contact our customer support team at [insert contact information] to initiate the refund process.
– Provide the necessary information, including the details of the service received and the reason for the refund request.
– Our team will review your request and determine eligibility for a refund.
– If your refund request is approved, we will process the refund within 15 days  via the original payment method.

3. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at [insert contact information]. We are here to assist you and provide further clarification regarding our refund process.

Please review this refund policy carefully before making a purchase or utilizing our services. By using the Amazing Kids ABA website or engaging with our services, you acknowledge and agree to the terms outlined in this policy.

Note: This refund policy is subject to change without prior notice. Any revisions or updates will be posted on our website and will take effect immediately.

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